Privacy Policy
Covered Organizations
This Privacy Policy applies to James E. Race, MD, PA, Summit Health Family & Urgent Care, and any affiliated clinics, practice locations, websites, patient portals, telehealth services, service lines, and future locations operated by either organization (collectively, the 'Practice').
HIPAA Notice
This Privacy Policy governs information collected through websites and online services. Protected Health Information (PHI) and medical records are governed separately by the Practice's Notice of Privacy Practices and applicable federal and state laws, including HIPAA.
Information We Collect
We collect personal information you voluntarily provide through website forms, appointment requests, and digital interactions. This includes names, addresses, telephone numbers, email addresses, insurance-related inquiries, employment inquiries, survey responses, and other communications.
We may also automatically collect IP addresses, browser information, device identifiers, referral sources, usage patterns, and similar technical information.
Cookies & Tracking Technologies
Our websites may use cookies, pixels, analytics tools, session replay technologies, advertising technologies, and similar tools to improve functionality, measure effectiveness, personalize experiences, and support business operations.
How We Use Information
We may collect information you voluntarily provide. Information is used to provide requested services, schedule appointments, communicate with patients, improve website performance, conduct analytics, support quality improvement efforts, administer patient portals, and comply with legal obligations.
Text Message & Electronic Communications
By providing your phone number and opting in through our website forms, you consent to receive appointment reminders, operational notifications, care coordination messages, patient satisfaction surveys, and other permitted communications from James E. Race, MD, PA / Summit Health Family & Urgent Care.
Message frequency varies.
Message and data rates may apply.
You can reply STOP to opt-out at any time.
Reply HELP for assistance.
Consent to receive marketing communications is not a condition of purchase and may be withdrawn at any time.
Third-Party Vendors & Data Sharing
We may engage vendors for website hosting, analytics, electronic communications, scheduling, payment processing, customer support, population health services, and related functions. Such vendors are required to maintain appropriate confidentiality and security protections.
Specific SMS Data Protection:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except for aggregators and providers of text messaging services.
Information sharing with subcontractors and support services, such as customer service, is permitted solely for operational purposes.
Security
We employ reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, and destruction.
No system can guarantee absolute security.
Data Retention
Information may be retained as necessary to fulfill healthcare, operational, legal, regulatory, tax, audit, compliance, and business purposes.
Your Rights
Subject to applicable law, individuals may request access to certain information, request correction of inaccurate information, or inquire about our privacy practices.
Children
Our websites are not directed to children under the age of 13, and we do not knowingly collect personal information from children through our websites.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on applicable websites.
Contact Information
Privacy and Website Administrator James E. Race, MD, PA / Summit Health Family & Urgent Care Phone: 214-467-3832 Email: [email protected]
Location
2900 Denton Highway, Suite A Haltom City, TX 76117
Phone
(817) 420-6009
Office Hours
Monday to Friday 8:30 - 5:30 pm
